Contact us

We hope our FAQs will answer most questions: https://www.wulibike.com/faq

However, if you still need to speak to us, then please contact our friendly Customer Service team:

How to contact customer service

  • Message us:

Click on the blue icon at the bottom-right of this page (only available on web)

WhatsApp: https://wa.me/message/3AQBPD4YOQWZI1

  • Submit a query below form

Our average response times are below, and we will do our utmost to respond to you as quickly as possible:

  • Email/Web-forms: 1-3 days
  • Social messages: 24 hours

Submit a query





    STORE ADDRESS

    Des Voeux Road Central, Hong Kong, 999077

    OPENING HOURS

    Monday – Saturday
    10AM to 5PM

    EMAIL

    support@wulibike.com

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