We hope our FAQs will answer most questions: https://www.wulibike.com/faq

However, if you still need to speak to us, then please contact our friendly Customer Service team:

How to contact customer service

• Message us:

Click on the blue icon at the bottom-right of this page (only available on web)

WhatsApp: https://wa.me/message/3AQBPD4YOQWZI1

• Submit a query below form

Our average response times are below, and we will do our utmost to respond to you as quickly as possible:

• Email/Web-forms: 1-3 days
• Social messages: 24 hours